Your Membership Questions

Membership Costs

How much does the membership cost?

  • Monthly: You pay £19.99 billed monthly

  • Annually: You pay £199 billed once a year saving you £40.88 (~17%)

  • You can pay by card or by Paypal

  • You can buy or redeem an online gift card

Is there a free trial?

There is a 7-day free trial period for both the monthly and yearly plans. You can cancel anytime during the trial and you will not be charged.

How do I cancel my membership?

  • I will be sad to see you leave but you can cancel anytime by going to your Dashboard -> Purchases -> Cancel Membership

  • If you cancel with time left in your billing period, you can still access the videos until the end of the billing period

Membership Content

What is included in your membership?

The Pilates & Yoga with Katja membership is an ad-free video on-demand subscription service which gives you unlimited access to a library of varying, high-quality Pilates and Yoga classes for all levels:

  • Full body classes for a complete at home practice

  • Specialized classes to focus on a specific topic or area of your body

  • Small Equipment classes using the over ball, resistance band, loop band, light weights etc.

  • Tutorials to learn together and master the detail

  • Carefully curated series, challenges and monthly calendars to help you establish a regular movement routine

  • Classes exclusive to the membership and early access to future YouTube content

  • Updated monthly, the video library will continue to grow with new classes so you can enjoy your movement journey

Are the classes suitable for all levels?

  • My classes are suitable for everyone, if you are new to the practice or more experienced. Whilst the classes are at different levels, regardless I offer modifications and encourage everyone to work at their pace and according to their needs and goals.

  • You can use the filters to search for a class suitable for your level, or you can also choose according to your preferred length or focus.

  • Tutorials / How to videos are invaluable to help your understanding of different movements.

How is the membership different to YouTube?

On my YouTube Channel:

  • a new video is uploaded ~every 4 weeks

  • videos tend to be under 30 mins of length

  • there is advertising before, during and after the video

Here on my video-on demand platform there multiple benefits:

  • a new upload each Monday, plus tutorials

  • classes last from 10-60 mins

  • many videos are exclusive to the  membership

  • if a video is uploaded on YT too, members have access on the platform first before it is released on YT

  • monthly movement calendars to help you practice regularly and stay committed as well as take out any guess work which video to choose

  • specially curated series and challenges only available in the membership

  • the user-friendly interface helps you navigate and find videos easily using the filter section, categories or search field

  • no distracting advertisements

  • email reminders of new uploads

  • community page for regular updates and interaction

Are there any live classes included with the membership?

Currently, I offer occasional live classes (via zoom) included with the membership. Please check our community page for the latest updates. If you are interested in regular live zoom classes, find more info below.

Do you teach regular live classes?

Separate to the online video membership, I teach live group classes in person in Ealing, London and via zoom, when you can join from where you are. You can find out more info about these on my other website. You can book a live class here.

Physical Health, Injuries & Pregnancy

I have an injury / medical condition. Can I join the Pilates & Yoga with Katja membership?

Whilst there are many benefits to a regular Pilates and Yoga practice, as I can see you directly, please consult with your physician first to be best advised what are the most appropriate exercises to be included in your rehabilitation program, before joining the membership. When participating in my classes, you agree that you do so at your own risk and assume responsibility for yourself.

I am pregnant / postnatal, are the classes suitable for me?

Congratulations to your new family member! You can find videos suitable during pregnancy in category Prenatal Pilates & Yoga and under Programmes & Series. The classes are part of the monthly or yearly membership plans. If you are not a member, you can rent the collection of classes via the Programmes & Series page for £19.99 for 6 months. 

Please ensure that you are cleared to exercise by your midwife or doctor. As always, you are encouraged to listen to your body and work at your pace. 

Your Other Questions

What do I do if I forgot my password?

  • On the sign-in page, click 'Forgot password?'. Then enter the email address associated with your account, following which you will receive an email with further instructions.

  • You can also change your password by logging in and going to your Dashboard (find it in the right corner of top navigation menu) -> Profile -> Change Password. Here you can enter your old password followed by your new one.

Can I watch the videos on my TV?

Yes, of course! The platform has a few different options to do so:

I prefer not to receive emails and marketing. How do I opt out?

You can opt out by going to your user dashboard and scroll down to 'My notifications'. Here you can choose which notifications you would like to receive and which to opt out from.

Is there an app?

We don't have an app yet, but it is something that could be launched in the future.

Who do I contact if I have further questions?

If you have any queries, please fill in our easy-to-use contacts form or contact me directly via my email at katja@pilatesyogawithkatja.com

I will do my best to answer as soon as possible.

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